Accessibility Statement

Our commitment to digital inclusion

Our Commitment to Accessibility

Flowers Abk, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

We believe that everyone should have equal access to information about our floral services. Whether you're planning a wedding, ordering sympathy flowers, or simply browsing our services, we want you to have a positive experience on our website.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Currently, our website partially conforms to WCAG 2.1 Level AA. We are actively working to address areas that need improvement to achieve full conformance.

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive
  • Operable: User interface components and navigation must be operable
  • Understandable: Information and the operation of the user interface must be understandable
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies

Technical Specifications

Our website incorporates the following accessibility features:

  • Semantic HTML structure with proper heading hierarchy
  • Alt text for all meaningful images
  • Sufficient color contrast ratios (minimum 4.5:1 for normal text)
  • Keyboard navigation support throughout the site
  • Focus indicators for interactive elements
  • Responsive design for various screen sizes and devices
  • Form labels and error messages for all form fields
  • Skip navigation links for screen reader users
  • ARIA landmarks and roles where appropriate
  • Resizable text without loss of functionality

Assistive Technology Compatibility

We aim to ensure compatibility with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices
  • Keyboard-only navigation

Our website has been tested on major browsers including Chrome, Firefox, Safari, and Edge.

Known Accessibility Issues

We are aware of the following areas that may present accessibility challenges:

  • Some PDF documents may not be fully accessible
  • Third-party content (Google Maps) may have accessibility limitations
  • Some decorative images may lack alt text descriptions

We are working to address these issues and improve accessibility over time.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Flowers Abk, LLC
361 Boston Post Rd
North Windham, CT 06256

Phone: +1 (423) 577-3500
Email: contact@flowers-abk.com

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Alternative Access

If you are unable to access any information on our website, please contact us directly. We will work with you to provide the information you need through an alternative communication method or accessible format.

You can also visit our physical location or call us to place orders and make inquiries:

  • In Person: 361 Boston Post Rd, North Windham, CT 06256
  • By Phone: +1 (423) 577-3500
  • By Email: contact@flowers-abk.com

Business Hours: Monday - Saturday 9:00 AM - 6:00 PM, Sunday 10:00 AM - 4:00 PM

Third-Party Content

Our website may contain links to third-party websites and embedded content (such as Google Maps). While we strive to ensure all content on our site is accessible, we cannot guarantee the accessibility of third-party content. We encourage users to review the accessibility statements of linked websites.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • Implementing feedback from users with disabilities
  • Staying current with accessibility standards and guidelines
  • Incorporating accessibility into our development processes

Policy Updates

This Accessibility Statement was last updated on January 1, 2026. We review and update this statement periodically to reflect our ongoing commitment to accessibility.

Contact Us

If you have questions about this Accessibility Statement or need assistance, please contact us:

Flowers Abk, LLC
361 Boston Post Rd
North Windham, CT 06256
Phone: +1 (423) 577-3500
Email: contact@flowers-abk.com